Need help with Benzaiflow?

Signed in: open Settings → Account & data → Delete account, then confirm. If you have an active subscription, the app then offers to open your store's subscription settings, because deleting your account does not cancel it.

Guest account: open Settings → Account & data → Delete guest account, then confirm.

If your connection drops during the deletion, the app does not guess: it asks our servers whether the deletion went through and lets you finish it, by signing in to the same account or, for a guest account, by checking again.

In On this device there is no account on our servers: your things are kept on your phone. To delete them, open Settings → Your data → Delete everything on this device, then confirm. An older copy may remain in your phone's backup (iCloud or Android backup), if you turned it on.

If you moved to this device from Synced and your account, or a guest account, still keeps a copy on our servers, the delete screen says so. Write to us at support@benzaiflow.com and we will help you delete it.

A report about one of Noji's messages sent from this device carries no name or account. If you want one deleted, tell us what the message said and roughly when you sent it.

You can also ask us to delete your account by writing to support@benzaiflow.com (or to our privacy contact, contact@monocursive.com). Write from the email address on your account if you can, and tell us how you sign in (Apple, Google, or email and password), so we can find the right account. We answer within one month, as data protection law requires.

A guest account has no email address, so the quickest way to delete one is in the app: Settings → Account & data → Delete guest account.

When you delete a Synced account, it is removed from our database at once, with everything stored with it: your sign-in methods and sessions, tasks, projects, routines, calendar entries and reminders, profile and the notes kept about how you work, settings and Noji's progress, life markers and season share links, connected assistants and access keys, the feedback and reports you sent from the account, your answer to the cloud AI question, our record of your subscription status and AI use, and your notification tokens.

Your conversations with Noji and the app's live state are kept in a separate store. They are wiped right after, and if that fails the wipe is retried automatically until it succeeds. If you signed in with Apple, we also ask Apple to revoke Benzaiflow's access to your Apple ID, retried the same way. Until each of these steps succeeds, a job record with your account's internal identifier (and, for Apple, the token to revoke) is kept; it is removed as soon as the step succeeds.

Season share links stop working, and connected assistants lose access, as soon as the account is deleted.

Deleting your account does not cancel a subscription bought through the App Store or Google Play: cancel it in your store account. Apple, Google, and RevenueCat (which manages subscriptions for us) keep their own purchase records under their own terms; deleting your Benzaiflow account does not ask RevenueCat to delete its record.

Operational and security logs, including Cloudflare's (with AI Gateway's logs of AI requests) and crash reports at Sentry, are not erased entry by entry; they are kept for the limited periods described in our privacy policy.

So that your device can confirm the deletion if the connection drops, we keep a one-time deletion proof that does not contain your account identifier, until your device confirms it.

Copies outside your account are not reached by the deletion: a page someone kept from a share link you gave them, emails you exchanged with us, reports sent from On this device, which reach us by email, and your device's own backups.